FAQs

  • Yes, you can tour our facility! Please note that while we typically close at 7:00 PM(Mon-Fri) & 6:00 PM (Sat), we may close earlier if there are no reservations, no boarding dogs, or no guests scheduled to arrive after 4:30 PM. If you plan to visit after 4:30 PM, please call ahead to schedule your tour so we can ensure someone is here to assist you.

  • The safety of your pet is our top priority. We will need proof of the DHPP, Rabies, and Bordetella.

  • Canine 5 Months of Age and Above: Distemper Parvo, Rabies, and Bordetella (Canine/Kennel Cough).

    Canine 4 months: Completed Distemper Parvo series, Fecal Sample, Rabies, & Bordetella.

    Canine 3 months: 2 Distemper Parvo and Fecal Sample.


  • As part of our commitment to ensuring a safe and harmonious environment for all our guests, we require puppies over 6 months old to be spayed or neutered before participating in group play.


  • We welcome all dogs, irrespective of breed or special requirements. We require all new guests to undergo a temperament evaluation and to be spayed/neutered before their reservation is confirmed. This helps ensure the safety and compatibility of all our guests during their stay. Please contact us to schedule an evaluation prior or book one online today!

  • Yes, before booking a reservation with us, we require all new guests to undergo a temperament evaluation. We do not segregate packs by dog size; rather, we organize them based on temperament, ensuring that your pup is matched with companions that complement their playstyle and disposition for an optimal playtime experience.

  • During the evaluation, we conduct a brief basic health and social assessment, followed by a gradual and supervised introduction to other dogs in our pack. Our experienced Pack Leader carefully observes your dog's body language before and during these introductions, prioritizing everyone's safety while ensuring your pup feels at ease and confident within the pack dynamic. Evaluations typically last up to 4 hours and are priced at $15.

  • Yes. Book online or get in touch with us today! We advise securing your reservation promptly, particularly during peak seasons. A $25 deposit is necessary to confirm your boarding reservation.

  • 6pm. Check outs for daycare after 6pm, will result in a $10 fee.

  • Kindly bring along your pet's vaccination records, medications (note: we are unable to administer injections), their usual food, emergency contact details, and any personal belongings they may need during their stay. While we take utmost care to return all belongings in good condition, we advise that cherished items remain at home as an extra precaution.

  • Yes! Maintaining your pet's regular diet is crucial for their well-being. Introducing a new diet during their stay could lead to stomach upset. When preparing your pet's food, we kindly request that you pre-portion the appropriate amount for their stay in individual bags. Please refrain from bringing bowls as we provide them for all our guests.

  • 10 am. Check-out after 10 am is $15.

  • Our custom built rooms vary in size, offering a range of options to suit different preferences. Standard size measures around 6' x 6'10" and our more spacious layouts can be as large as 12'10" x 8'7".

    *Price does not change due to room size.


  • Yes, absolutely! As space is limited for our guests with dog-reactive tendencies, we kindly ask that you call in advance. This allows us to make the necessary accommodations to ensure a comfortable stay for your furry friend.